Latest
Thursday, June 3, 2010
How to Assess If You're Ready for a Global Role
3 Tips for Quitting with Style
3 Ways to Align Employee and Company Priorities
Beware of Best Practices
How to Make Solving Problems Fun
3 Tips for Demonstrating Humility
3 Tips for Giving Praise that Motivates
3 Tips for Acing Your Interview
Identify Your Employees' Hidden Talents
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| In today's economy, finding external talent to fill your company's needs isn't always possible. Nor is it always necessary. By paying attention and asking the right questions, you will likely discover many hidden talents among your existing employees:
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3 Ways to Transform Your Toxic Workplace
| Heavy workloads, stress, a competitive atmosphere, a few bad seeds — whatever the cause, working in a toxic environment is unpleasant at best and excruciating at worst. Here are three ways you can begin to make positive change: 1. Start talking. Perform one-on-one, confidential interviews with employees. Give them the space to vent, and then engage them in solving the problems they've raised. 2. Be helpful, not forceful. Help employees think through the issues, but don't tell them what to do. Allow employees to take personal responsibility for making things better. 3. Don't just talk — change. Make a pledge to turn complaints into commitments. You gain employees' trust by showing them you are listening and making changes based on what you heard. | |||
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Wednesday, June 2, 2010
Five Steps to Addressing the Leadership Talent Shortage
One Hospital's Radical Prescription for Change
Tuesday, June 1, 2010
Becoming a Leader is Not Like Improving Your Golf Swing
Sunday, May 30, 2010
Be Different!
It is amazing when you visit a site and you tell yourself “ man, I seen this site before”.
the truth is that you did not seen this site, but you seen another one that looks almost the same. That tell you one thing, the people who created these sites did not thing out of the box. The built the sites so they could put it on the business cards!
Keep in mind this point; your company site must be different than other sites. Your visitors must feel that you have spent more time in your site to make it special.
It is not just a site.
Tuesday, March 17, 2009
Hotel Executive
Saturday, January 10, 2009
DD vs Starbucks!
I am one of so many people who love DD coffee, but still go to starbucks.
A lot of people agreed that DD coffee was better than starbucks and it was also cheaper. But why we still go to starbucks instead of DD. The answer is service.
Starbucks gives a five star service through professional well trained team.
On the other hand, DD employees seem confused and a little bet rude.
If you go to any starbucks in the world, you will find almost the same product and the same style of service. That means starbucks corp spent the money and time to bring its entire employee at the same level.
But DD in Manhattan is totally different to the one in Queens for example.
You cannot use DD gift cards at some DD stores!
Some DD stores don't accept credit cards!
DD should spend the money for training and improving its service instead of attacking starbuck.
DD does not have to proof to people that its coffee is better than starbucks
All DD has to do is to bring people to its store and the quality of coffee and service will talk