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Friday, June 4, 2010

But you're not saying anything

When Your Employee is Unaware of Unspoken Rules

Thursday, June 3, 2010

3 Tips for Quitting with Style

Beware of Best Practices

How to Make Solving Problems Fun

3 Tips for Demonstrating Humility

3 Tips for Giving Praise that Motivates

How to Handle Customer Complaints

Identify Your Employees' Hidden Talents

 

Identify Your Employees'
Hidden Talents

In today's economy, finding external talent to fill your company's needs isn't always possible. Nor is it always necessary. By paying attention and asking the right questions, you will likely discover many hidden talents among your existing employees:

  1. Turn a compliment into an interview. When congratulating an employee on a job well done, ask exactly what helped her succeed. By better understanding her process, you may uncover an unseen strength.
  2. Ask why employees prefer certain tasks or projects. Preferences can be a view into someone's talents. An employee might enjoy a project because it involves a product she cares about or because it gave her a chance to design surveys. Knowing which will possibly uncover talents.
  3. Inquire about dreams. Ask your employees what they would do if they had their career to do over again. Peoples' dreams often include an aspect of themselves they don't regularly share.

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Today's Management Tip was adapted from "How to Identify Your Employees' Hidden Talents" by Steven DeMaio.

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3 Ways to Transform Your Toxic Workplace

3 Ways to Transform Your Toxic Workplace

Heavy workloads, stress, a competitive atmosphere, a few bad seeds — whatever the cause, working in a toxic environment is unpleasant at best and excruciating at worst. Here are three ways you can begin to make positive change:

1. Start talking. Perform one-on-one, confidential interviews with employees. Give them the space to vent, and then engage them in solving the problems they've raised.

2. Be helpful, not forceful. Help employees think through the issues, but don't tell them what to do. Allow employees to take personal responsibility for making things better.

3. Don't just talk — change. Make a pledge to turn complaints into commitments. You gain employees' trust by showing them you are listening and making changes based on what you heard.

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Today's Management Tip was adapted from "Does Your Office Need an Intervention?" by Cheryl Dolan and Faith Oliver.

Wednesday, June 2, 2010

Four Ways to Know Whether You are Ready for Change

What Should President Obama Do in the Next 90 Days?

A Ritual to Help You Keep Your Focus and Your Temper

Are You an Ethical Leader?

Getting Beyond Engagement to Creating Meaning at Work

One Hospital's Radical Prescription for Change

Preparing Undergraduates as Business Professionals

Tuesday, June 1, 2010

The False Theory of Meritocracy

15 Steps for Successful Strategic Alliances (and Marriages)

Why the Latest Financial Reform Bills Won't Prevent Another Crisis

 

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