Front Office Sells!!!

Sales people spend hours on the phone trying to get a lead. They send hundreds of emails daily trying to get the meetings’ planners to the hotel. They invite travel agents for lunch and Fam Trips. They send gift cards to the corp travel agents.They do all the hard parts and don’t do the easy ones!In every hotel, there is a guest who walks into the hotel for different reasons; resturant, bar, visiting, or attending a conference.Some of these walk in guests stop by the front desk looking to see a room. Front desk usually calls...