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Friday, June 4, 2010

But you're not saying anything

When Your Employee is Unaware of Unspoken Rules

Thursday, June 3, 2010

3 Tips for Quitting with Style

Beware of Best Practices

How to Make Solving Problems Fun

3 Tips for Demonstrating Humility

3 Tips for Giving Praise that Motivates

How to Handle Customer Complaints

Identify Your Employees' Hidden Talents

 

Identify Your Employees'
Hidden Talents

In today's economy, finding external talent to fill your company's needs isn't always possible. Nor is it always necessary. By paying attention and asking the right questions, you will likely discover many hidden talents among your existing employees:

  1. Turn a compliment into an interview. When congratulating an employee on a job well done, ask exactly what helped her succeed. By better understanding her process, you may uncover an unseen strength.
  2. Ask why employees prefer certain tasks or projects. Preferences can be a view into someone's talents. An employee might enjoy a project because it involves a product she cares about or because it gave her a chance to design surveys. Knowing which will possibly uncover talents.
  3. Inquire about dreams. Ask your employees what they would do if they had their career to do over again. Peoples' dreams often include an aspect of themselves they don't regularly share.

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Today's Management Tip was adapted from "How to Identify Your Employees' Hidden Talents" by Steven DeMaio.

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3 Ways to Transform Your Toxic Workplace

3 Ways to Transform Your Toxic Workplace

Heavy workloads, stress, a competitive atmosphere, a few bad seeds — whatever the cause, working in a toxic environment is unpleasant at best and excruciating at worst. Here are three ways you can begin to make positive change:

1. Start talking. Perform one-on-one, confidential interviews with employees. Give them the space to vent, and then engage them in solving the problems they've raised.

2. Be helpful, not forceful. Help employees think through the issues, but don't tell them what to do. Allow employees to take personal responsibility for making things better.

3. Don't just talk — change. Make a pledge to turn complaints into commitments. You gain employees' trust by showing them you are listening and making changes based on what you heard.

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Today's Management Tip was adapted from "Does Your Office Need an Intervention?" by Cheryl Dolan and Faith Oliver.

Wednesday, June 2, 2010

Four Ways to Know Whether You are Ready for Change

What Should President Obama Do in the Next 90 Days?

A Ritual to Help You Keep Your Focus and Your Temper

Are You an Ethical Leader?

Getting Beyond Engagement to Creating Meaning at Work

One Hospital's Radical Prescription for Change

Preparing Undergraduates as Business Professionals

Tuesday, June 1, 2010

The False Theory of Meritocracy

15 Steps for Successful Strategic Alliances (and Marriages)

Why the Latest Financial Reform Bills Won't Prevent Another Crisis

Sunday, May 30, 2010

Simple five step plan for just about everyone and everything

The great Seth Godin wrote this simple post that summarizes every thing in 5 points.
The number of people you need to ask for permission keeps going down:
1. Go, make something happen.
2. Do work you're proud of.
3. Treat people with respect.
4. Make big promises and keep them.
5. Ship it out the door.
When in doubt, see #1.

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Be Different!

It is amazing when you visit a site and you tell yourself “ man, I seen this site before”.

the truth is that you did not seen this site, but you seen another one that looks almost the same. That tell you one thing, the people who created these sites did not thing out of the box. The built the sites so they could put it on the business cards!

Keep in mind this point; your company site must be different than other sites. Your visitors must feel that you have spent more time in your site to make it special.

It is not just a site.

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Tuesday, May 25, 2010

Speaking from a Podium

Management Tip of the Day

Harvard Business Review

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MAY 25, 2010

4 Tips for Speaking from a Podium

The podium can be an intimidating place. Even seasoned public speakers feel anxious when standing in front of a microphone. Here are four tips for making your next speech from the podium hum with confidence:

  1. Keep your feet planted and stand up straight. This will convey poise and strength, even if that's not what you're feeling.
  2. Don't memorize. Unless the speech is very short, the anxiety of trying to remember your lines will only make your task harder.
  3. Find a place for your hands. Put your hands in one place — for example, on the sides of the podium — and then forget about them. You will bring them up naturally to gesture as long as they have a place to return to.
  4. Practice, practice, practice. Rehearse as many times as you can, in an environment as close to the real experience as possible.

Harvard Business Review Blog
Today's Management Tip was adapted from "Speaking from a Podium: Simple Tips to Get Started" by Daniel Kennedy.

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Saturday, April 3, 2010

You might be in the hotel industry if...

  • You might be in the hotel industry if...
  • Going for cocktails and dinner is NOT your idea of a nice evening
  • When someone asks you your exact job profile, you lie
  • You get really excited about a 2% pay increase
  • You sit in a cubicle smaller than your bedroom closet
  • It's dark on your drive to and from work
  • Communication is something your 'group' is having problems with
  • You think everyone knows what ADR, BEO, REVPAR, YIELD, REVMAX means
  • Your world revolves around ADR, BEO, REVPAR, YIELD, REVMAX
  • You see a good-looking person and you know it's a visitor/guest
  • Food left over from a banquet or meeting is an exciting day at lunch
  • You forget what you look like in anything but a suit
  • All the work you were hired to do gets done before 9 and after 5
  • You're already late on an assignment you just received
  • Your boss's favorite lines are:
  • When you get a minute...
  • your spare time....
  • I have an opportunity for you...
  • 50% of the people in your company don't know what ! you do :(
  • The other 50% of the people in your company don't care what you do
  • Vacation is something you roll over to next year, if you are allowed
  • If you do go on vacation: You get a heart attack if you pay over $50.00 for a hotel room
  • Change is the norm
  • Nepotism is encouraged
  • Six months is considered to be substantial longevity
  • You dial '9' before the number no matter where you are calling from
  • You smile and say 'good morning' to total strangers in the street
  • Your toilet paper at home is folded in a triangle on the first sheet
  • You answer the phone at home 'Hello this is...., how may I help you?
  • You eat in hotel restaurants for fun
  • You inspect your hotel room when traveling...
  • Most of all, you read this entire list and understand it...

Wednesday, March 10, 2010

3 Tips for Enduring the Trials of Entrepreneurship

Surviving the inevitable ups and downs of entrepreneurship can be tough, but persistence is an essential skill for an entrepreneur. Here are three tips for seeing your endeavor through:
Don't predict your own failure. It's easy to see everything that could go wrong. Instead of looking at all your possible future failures, focus on the task in front of you and make it a success.
Don't let your feelings get in the way. You may not feel like doing another draft of your business plan or making another pitch after you've heard "no" too many times. But do what you must despite how you may feel.
Lean on your partners. When you're having a bad day or feel like it's not worth all the effort, talk to your partners and share what you're feeling.

Today's Management Tip was adapted from "Lessons in Entrepreneurship from a Gay Father of Triplets" by Dan Pallotta.
Read the full post and join the discussion »

Saturday, March 6, 2010

Don't Get Defensive, Ask Questions

When you are criticized or told "no," your instinct may be to immediately fight back and defend your position or project. Next time you face resistance, instead of articulating all the reasons why you are right or why your project should be funded, ask a few simple questions. Questions like, "Why did you say that?" or "What led you to that conclusion?" can help the other person rethink his assumptions and help you understand more about where he is coming from. Asking questions allows you to get beyond the immediate disagreement and deeper into what is driving each side.

Today's Management Tip was adapted from "Overcome Resistance With the Right Questions" by Kevin Daley.

Friday, March 5, 2010

Managers vs Leaders

It is very easy to be a manager; but it is very hard to be a leader who leads and develops people.
· Managers only look at what is happening today. They want the day to pass by.
· Leaders manage and look at the whole picture. They think about today because it will affect their tomorrow.
· Managers are selfish. They want to control everything so they can get credit for everything.
· leaders are unselfish. If they see a team member successes, it makes them feel proud.
· Leaders blame no one, but managers blame everyone.
· Managers think about their growth and career advancement.
· leaders work very hard to help their team members grow and advance.
· Managers give orders to the team.
· Leaders communicate and share information with the team.
So, are you a manager or a leader?
 

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