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Monday, August 25, 2008

Assistant Front Office Manager: AFOM

Position Purpose:Assist the Assistant Director of Rooms in directing and supervising the operational activities of the hotel’s front office within corporate and hotel guidelines to provide the highest standards of courteous service while permitting acceptable profit levels. Provide daily supervision of Front Office Agents to ensure The Waldorf Astoria’s high standards of quality are met. Handle guest problems/concerns as they occur throughout the day. Produce daily Occupancy Analysis Report.EXAMPLE OF DUTIES:ESSENTIAL FUNCTIONSAveragePercentof...

Wednesday, July 23, 2008

The Address Unveils New Cairo Resort Hotel

JULY 21, 2008.The Address Hotels & Resorts, Emaar's new premium hotel brand, has signed its first hotel property in Egypt – The Address, Uptown Cairo. The hotel will be the flagship brand of The Address brand in Egypt and is scheduled to open in 2011.The US$2.1 billion Uptown Cairo is located on 1,000 hectares within Mokattam Hills. Uptown Cairo features several residential villages, a Business Park, resorts, spa, sports & leisure facilities, a sprawling shopping mall and a world-class golf course. Uptown Cairo is easily...

Tuesday, July 1, 2008

Nakheel and The Trump Organization to sell most expensive penthouse in DubaiNakheel becomes first developer to sign emergency services agreement with Government of Du...

Jumeirah Village begins to take shape

the Original Post is here.Jumeirah Village begins to take shape60% of Infrastructure completedDubai, June 26th 2008Nakheel, a Dubai World company and one of the world's largest and most innovative real estate developers has completed 60% of the infrastructure on Jumeirah Village, marking a major milestone in the ongoing development of the project.Spread across 811 hectares at the geographic centre of Dubai, Jumeirah Village will be comprised of a variety of residences, offices, commercial property, retail and leisure facilities,...

Friday, May 16, 2008

Plaza Hotel is not ready to open. please close it.

I called the Plaza Hotel on 5/15/2008 at 11:55 PM to check if they had any rooms for one of our guests. I expected a PBX operator to answer the phone and then I would asked to be transferred to the Front Office. However, I go a recorded message saying:“ all of our agents are busy, please stay on the line for the next available agent. Thank you for your patience”Are you kidding me? Is this luxury hotel or Time Warner Cable?I waited on line for more than 5 minutes and no one picked up. I listened to all kind of music. I listened...

Wednesday, May 14, 2008

Mandarin Oriental to open in Dubai

Mandarien Oriental Hotels Group will open new hotel in Dubai so...
 

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